Full Service Storage FAQ

Full service storage means our professional team handles everything for you. We pick up your items from your location in Novato, Mill Valley, San Rafael, or anywhere in our service area. Our trained crew carefully inventories each item, then transports everything to our secure storage facility. When you're ready for your belongings, we deliver them back to you.

Our process begins with a consultation to understand your storage needs. We schedule a convenient pickup time, then our uniformed professionals arrive with all necessary packing materials and equipment. Each item is carefully wrapped, labeled, and inventoried using our detailed tracking system. Your belongings are then transported to our secure storage facility where they remain safe until you need them back.

We store virtually everything except hazardous materials. This includes furniture, artwork, electronics, business records, seasonal items, and specialty items. Our team has extensive experience with electronics moving and delicate items that require extra care. We also provide commercial crating services for valuable or fragile items.

Yes, we maintain comprehensive insurance coverage for all items in our care. As a Bekins Van Lines agent with the highest quality performance ratings, we follow strict protocols for protecting your property. Our facility features advanced security systems, and we maintain detailed inventories of all stored items.

Storage duration is flexible based on your needs. Whether you need short-term storage during a move or long-term solutions for business inventory, we accommodate various timeframes. Our clients in Marin and Sonoma Counties have used our services for everything from temporary storage during home renovations to permanent business document storage.

Absolutely. We provide scheduled access to your stored items with advance notice. Our team can retrieve specific items or arrange for you to visit your storage area. This flexibility makes our full service storage ideal for both residential clients and businesses that need periodic access to their stored materials.

Unlike self-storage facilities, we handle all the heavy lifting, transportation, and organization. You don't need to rent trucks, pack items yourself, or make multiple trips. Our professional team manages everything, saving you time and ensuring your belongings are properly protected. Plus, you only pay for the space you actually use.

Yes, we provide specialized storage for various needs including residential household storage and office industrial storage. Our experience serving major clients like Levi Strauss & Co. since 1973 demonstrates our capability with large-scale commercial storage projects.

Our trained professionals use specialized packing materials and techniques for delicate items. We provide custom crating for artwork, antiques, and other valuable pieces. With 80% of our employees having 15 or more years of experience, you can trust that your most precious belongings receive expert care.

We serve all of Marin County including Novato, San Rafael, Mill Valley, Larkspur, and Tiburon. Our service area extends throughout Sonoma County including Petaluma, Sebastopol, and Rohnert Park. Whether you're in downtown San Rafael or the hills of Fairfax, our team provides reliable warehousing services throughout the North Bay.