Great experience working with Bekins 1. Sales rep (Scott Kerr) very responsive before, during & after the move.....answered all questions quickly. 2. Cost proposal was very detailed...allowed us to decide what was needed/not needed (insurance, crating, etc.).we felt we had some control over costs (other companies simply provided one cost with no details; not very transparent) 3. Driver (Sam) was outstanding.....very personable & competent; managed loaders/unloaders very well; stayed in touch & updated on delivery date; exuded trustworthiness; very organized 4. Great follow-up/communications from local Bekins company (Novato, CA) and home office; greatly appreciated, helped reduce much of our stress over the move 5. Bekins did a great job of managing the sub-contractors (craters/uncraters, car shipper).packers did an outstanding job....everything made it to Florida intact & unbroken (still unpacking as on April 30, but expect everything to be intact) 6. James Willoughby did a great job to measure my wife's art work & set up the craters... 7. Overall, very happy with Bekins.good value for the price.....everything went very smoothly, on track/on time, good communications/updates, and my wife is very happy (as am I).
Darcy Quinn was very professional and personal at the same time. She made me feel very comfortable and I trusted her completely. As this was my first move with a company she eliminated any fears I had. Ramon, the driver, is an incredible person. He was thorough and professional, as well as kind and understanding of my needs. When we arrived at my new home it was necessary to move furniture that was in the house into the garage. He and his assistant just went to work and made the transfer without question. They made a difficult time for me easy and happy. I was blessed to have them.
I was very satisfied with the move. Scott Kerr and James Willowby of A&P Moving/Bekins were very professional and pleasant to work with. Scott explained everything that would happen with the move from pickup to delivery. The move went smoothly. The date of pickup of furniture was set and met. The movers were punctual on the date of the move. The worked tirelessly from beginning to end loading my furniture without complaints. They were very professional but friendly at the same time. I believe there were four movers at my home, The delivery went smoothly also. This time there we just two moved, Michale and John. They were also hard workers and worked without stopping until everything was unloaded, unpacked and in the locations, I requested them to be placed. I was totally satisfied with the moving experience. Bekins came through for me again. Thank you.
I have moved several times over the past few years and you guys were by far the best movers I have worked with. Both the pickup and delivery teams were on time, professional, courteous, and so efficient. The whole move went very smoothly. Thank you so much!
A huge thank you for such a smooth move. From beginning to end – each step of this process was handled with such ease and professionalism.
I would like to go on record as saying that our move to El Dorado Hills, using your company’s service could not have been more pleasant.
I want to let you know that my experience with you was fabulous. The responsiveness and care was way more than I expected but certainly equal to what I had hoped for. I would use you again in the future and would feel 100% confident in recommending you to anyone I know.
A and P Moving, Inc. Bekins should be proud of employees who have such a high work ethic.
I will proudly, continue to promote your company’s name, and certainly will not hesitate to recommend you to whoever needs your services.
I am sending you a note today to tell you about truly exceptional service I received from your company. The driver altered his route to accommodate my delivery and inventory requests. On arrival, I found every item in place and in good order, again meeting expectations. Exceeding expectations is what customer service is all about.
I wanted to let you know how wonderful your company was during our two moves last year. The men who moved us were absolutely wonderful.
Just a note to thank your fantastic crew for their hard work on our two day move adventure. They were 100% and more. Great guys with happy attitudes.
I wish to extend to you a hearty thank you for the excellent service and help I received for my recent move from San Rafael to the Presidio in San Francisco. The moving team was excellent ’ they were fast, efficient, helpful, and very nice. Their outstanding attention to my relocation needs certainly made the move a surprising pleasurable experience.
Your crew was careful with our belongings, considerate of the floors and carpet in our home, and professional personable men. Know that we will highly recommend your moving company to anyone who is interested.
This note is to let you know how much we appreciate the job Bekins did moving to our new home. We have moved several times, and your company is the best we’ve ever used.
We recently moved from Novato, CA to Avilia Beach, CA. Our experience from start to finish was great. Scott Kerr came to our house to estimate the move. He is very personable, knowledgeable, and confident in your company. His assistant Ingrid Gutierrez was always available and supportive to answer questions and keep us informed of the ongoing process. The movers were polite, on time, conscientious, careful, and everything went off without a single hitch.
I have selected your company for my coast to coast move due solely to your salesperson Scott Kerr. He took his job seriously and gave a fair bid. I have been in Marin County 26 years and anxious to be moving to Georgia. My fears were calmed by Scott who I could call for any advice and guidance through the move process.
The crew was unfailing professional, patient, thorough, and always careful of our belongings and us. Working quickly, carefully, despite the stairs into the building and small quarters, they eased us into our 700 square foot apartment. The movers transformed a huge, difficult, life altering relocation into a smooth move. Their customer focused and efficient commitment to excellence built on decades of experience was invaluable to us and shall long be remembered. We are grateful to my Company, and A and P Moving, Inc.-Bekins, for providing such a superb corporate first step move experience.
I wanted to drop you a note to thank you for your assistance with my move to New York. Everything has arrived in perfect condition.
The driver was fantastic, and Darcy Quinn was attentive and responsive towards all of my requests.
I’ve dealt with numerous moving companies over the past year and I have yet to find one that is as willing to bend over backwards to meet the needs of the customer as yours did for me.
Wells Fargo Bank
I am 65 moving from Mill Valley, CA to Spring Hill, FL. I am hard to please and was very comfortable with your company. Everyone worked fast, organized, and every well together. It was a hard job of heavy furniture and over 400 boxes. Never did one man complain.
I am a flight attendant and know how challenging it can be to deal with the public – and what excellent customer service is. Your company exemplified the professionalism I respect and displayed genuine care and effort to meet my needs through this difficult time in my life. There is not enough of this customer service in our world today.
Most people only take the time to write a letter when something has gone wrong. I should know, I am in the Customer Service business. I wanted to take the time to write a letter because everything went right. I heard all the horror stories about moving, but I have none to tell. Would I recommend A and P Moving, Inc. Bekins? You bet I would.
I had a great experience of moving thanks to the expert, helpful, and professional services of your company. The move was personable and very fairly priced.
We have lived in our home for 20 years. This move as difficult emotionally. The crew’s cheerfulness, competence, and all around helpfulness made the move quite pleasant. We were appreciative of the extra care they took to avoid tracking in dirt and bumping into walls with heavy items they had to move into the new house. All of our dealings with your staff were very positive.
After moving 5 times in 4 years we’ve become familiar with the moving process. Please tell your crew team we were very pleased with their services. Our move date in June was a very hot day. The crew was polite, worked quickly, and were excellent. It was amazing how they could move heavy furniture so easily. Thanks again for a great move.
Thank you again for your assistance. This move went very smoothly and I credit Darcy Quinn for that. I will be letting my Company know how invaluable your services were.