Great experience working with Bekins 1. Sales rep (Scott Kerr) very responsive before, during & after the move.....answered all questions quickly. 2. Cost proposal was very detailed...allowed us to decide what was needed/not needed (insurance, crating, etc.).we felt we had some control over costs (other companies simply provided one cost with no details; not very transparent) 3. Driver (Sam) was outstanding.....very personable & competent; managed loaders/unloaders very well; stayed in touch & updated on delivery date; exuded trustworthiness; very organized 4. Great follow-up/communications from local Bekins company (Novato, CA) and home office; greatly appreciated, helped reduce much of our stress over the move 5. Bekins did a great job of managing the sub-contractors (craters/uncraters, car shipper).packers did an outstanding job....everything made it to Florida intact & unbroken (still unpacking as on April 30, but expect everything to be intact) 6. James Willoughby did a great job to measure my wife's art work & set up the craters... 7. Overall, very happy with Bekins.good value for the price.....everything went very smoothly, on track/on time, good communications/updates, and my wife is very happy (as am I).